Money worries

If you've lost your job or had a significant fall in your income for any reason and you're worried about payments for your policy, please get in touch with us to talk about your options.

Paying monthly?

If you're struggling to keep up with your monthly payments, please don't suffer in silence. Get in touch and we'll see what we can do to help you, such as reviewing your level of cover.

Please don't cancel any payments or Direct Debits through your bank because this can affect your policy with us.

There is also a lot of help out there if you need financial support.

Cost of living

The Government’s cost of living support page is a good place to find out what help and support is available to you.

You can check online what benefits or other financial support you can get to help with rising living costs.

Cost of living support

Debt help

National Debtline is an independent charity offering free, anonymous and confidential advice. You can chat to them online or over the phone.

Whatever money problems you're dealing with, they can help build a plan that works for you.

Get debt help

How to tell us what support you need

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Online

We have plenty of options if you have a question or need help, including our FAQs and webchat.
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Over the phone

Call us and our team will be happy to help you.