GREEN FLAG VS THE AA: BREAKDOWN COVER

How does Green Flag compare with The AA?

Both provide breakdown cover, but how do Green Flag and The AA compare when it comes to cost, customer satisfaction, reliability, and speed?

What customers say about Green Flag

Compare breakdown cover: Green Flag and The AA

Looking for alternative breakdown cover? You’re in the right place. Here you can compare roadside assistance from Green Flag and The AA.

Where is all this data sourced from?

All information on this page comes from the UK Customer Satisfaction Index (January 2026), Trustpilot, The AA website, and our own data. View our callout time data here.

Last updated January 2026.

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	Green Flag	The AA
Range of UK cover features (roadside assistance, cover at home, national recovery, and onward travel)
UK and European cover available on one policy
Unlimited callouts on all cover levels (not for a repeat problem within 28 days)
Average response time under an hour
Trustpilot rating	Excellent	Excellent
UK customer satisfaction score (out of 100)	82.7	80
Free small replacement parts (£5 worth)

	Green Flag	The AA
Range of UK cover features (roadside assistance, cover at home, national recovery, and onward travel)
UK and European cover available on one policy
Unlimited callouts on all cover levels (not for a repeat problem within 28 days)
Average response time under an hour
Trustpilot rating	Excellent	Excellent
UK customer satisfaction score (out of 100)	82.7	80
Free small replacement parts (£5 worth)

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Who’s cheapest - Green Flag or The AA?

The cost of your cover will depend on a few factors, including your vehicle, your location, and the specific cover features you choose.

If you’ve got your AA renewal quote, we have some good news for you...

Green Flag will halve your AA renewal quote.

Get our most similar UK vehicle cover online. If we’re not half the price of your renewal quote, tell us and we’ll pay you the difference. Policies including personal cover excluded.

How it works

Who’s quicker - Green Flag or The AA?

Both Green Flag and The AA get to customers in under an hour on average.

For us, that’s based on app and phone callouts combined, January to December 2025.

A Which? Trusted Trader approved service.

That’s right. Green Flag is proud to be a Which? Trusted Trader approved service for breakdown assistance.

Which breakdown provider is most likely to be recommended by customers?

According to the UK Customer Satisfaction Index (January 2026), Green Flag is more likely to be recommended to friends and family than The AA. Here are the recommendation scores out of 10:

Green Flag

The AA

8.4

In the UK Customer Satisfaction Index (January 2026), Green Flag also has a higher Net Promoter Score (NPS). This shows how likely someone would be to recommend a company or product to friends or family.

The creators of NPS (Bain & Company) say a score above 0 is good, above 20 is favourable, and above 50 is excellent. We’re always aiming to push this score higher.

Green Flag (NPS)

The AA (NPS)

43.6

30.1

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Who’s higher overall for customer satisfaction - Green Flag or The AA?

In the UK Customer Satisfaction Index (January 2026), Green Flag had a higher customer satisfaction score than The AA.

In fact, we were the highest rated breakdown cover provider out of everyone.

Here’s how happy customers were with their breakdown provider (out of 100):

Green Flag

The AA

82.7

So, who should you get breakdown cover from?

You can probably guess our answer...

Get cover from Green Flag

Broken down?

You can request a rescue using our app or by giving us a call.

Get the Green Flag app:

Call from the UK:

0800 400 600

Call from Europe:

+44 141 349 0516

Our app is not available for Excess and Fleet policies, or for vehicles registered in the Isle of Man.