If you’ve broken down, there are two ways you can get in touch.
Contact Us
How can we help you today?1. Use our free app
Our app can use your phone's GPS to pinpoint your location, making it a quick way to get our help.
You can even track your technician as they travel to you.
Once you've linked your policy to your app, you can use it to get our help in just a few taps.
Please note, our app is not available for Excess and Fleet policies, or for vehicles registered in the Isle of Man.
2. Call us
Give us a call and we'll be happy to help (even if you haven't got cover with us).
From the UK call:
0800 400 600From Europe call:
+44 141 349 0516Do you have difficulty hearing?
You can text the word 'RESCUE' and a message explaining what's happened to 61009.
Texts may be chargeable, please check with your network provider.
Changed your address or vehicle?
Let us know about your new vehicle or address as soon as you can:
Update your vehicle details Update your addressChat to us online if you need to:
- Update your name or contact details
- Upgrade your cover
- Renew your policy
Want to update your renewal preference?
If you want to switch from automatic to manual renewal, you can use this form.
If you got your cover through a Price Comparison Website, or if you have MAYDAY cover, please use this form.
Update your renewal preference
Didn’t find what you’re looking for?
Give us a call, we’ll be happy to help.
0345 246 1558- Monday to Friday: 8AM - 9PM
- Saturday: 9AM - 5PM
- Sunday: 10AM - 5PM
Renew online.
If you’ve received your renewal invite, you can renew your cover online.
You can only renew online if your policy starts with GF/.
Renew OnlineIf your policy starts with GF-POL / or anything else, please contact our Web Messaging Team or give us a call.
Need to chat?
If you’d like to renew over the phone, give us a call:
0345 246 1558Lines are open:
- Monday to Friday: 8AM - 9PM
- Saturday: 9AM - 5PM
- Sunday: 10AM - 5PM
If you're having trouble using the Green Flag app, these guides may help you.
Please note, our app is not available for Excess and Fleet policies, or for vehicles registered in the Isle of Man.
Need to talk to us about the app?
Send us a private message on social media.
Or you can call us:
03458 786 614Lines are open:
Monday to Friday: 10AM - 6PM
Got a question?
Our FAQs will probably have the answer.
Well, as long as your question is about our breakdown cover.
Visit FAQsNeed to chat?
You can talk to our Web Chat team here.
Or, you can give us a call.
0345 246 1558Lines are open:
- Monday to Friday: 8AM - 9PM
- Saturday: 9AM - 5PM
- Sunday: 10AM - 5PM
Please visit our complaints page for a list of contacts.
Get Our New Improved App To Request And Track Help
For your safety, please call us if you’ve broken down on the motorway