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Answer: You can speak to one of our LiveChat consultants who will be able to renew your policy for you and also make any changes you may require. Please check your policy documents as your policy may be automatically renewed after it expires. Alternatively you can call our customer services team on 0345 246 1558. They’re always glad to help you. For more information on renewing your policy visit our renewals page here.

Answer: You can make amendments online to change your name & telephone number. Alternatively you can speak to one of our Live Chat consultants who will be able to amend your vehicle, address and upgrade your level of cover. If you would like to speak to us directly please call us on 0345 246 1558 – it's that simple!

Answer: We know that your circumstances can change so you can upgrade your level of cover at any time. You can speak to one of our LiveChat consultants who will be able to make policy amendments including upgrading your level of cover. They will take you through your options to find the best level of cover to suit your needs. Alternatively, you can call us on 0345 246 1558 to talk to our team who be more than happy to help. If you want to reduce your level of cover you can do this at renewal.

Answer: No. The administration fee for cancellation of £11.20 (includes Insurance Premium Tax) is only payable if you cancel outside the 14-day cooling off period after you renew.

Answer: As long as you've not called us out we’ll give you a refund for the unused period of your contract minus a cancellation fee of £11.20 (includes Insurance Premium Tax).