Contact Us & Information

Broken Down 0800 051 0636 Open 24 hours a day 365 days a year

Alternatively, contact us on 0141 349 0353

European emergency breakdown number

00 44 141 349 0516

New Customers

For a quote and to arrange your cover call 0845 246 1557
Lines open 8am-8pm, Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday

Remember - it's easy to get a quote and buy online.

Not a customer?

If you are not a member of Green Flag but you need our help, don’t worry – if you’ve broken down in the UK, just call us and you can pay for assistance on 0800 051 0636.

Customer queries

If you are an existing customer and you have a query, or your details have changed, call us on 0845 246 1558.

Or email us at

Please include your policy number and vehicle registration number. This will enable us to deal with your query promptly.

Alternatively you can write to us at:

Green Flag Rapid Breakdown Cover
The Wharf
Neville Street

Feedback, Good and Bad

Were you happy with the breakdown service you received?

We want your success stories and good news about our service. Give us your feedback at:

Complaints: How can we help?

Green Flag is committed to providing the highest standard of service to its customers. However, should you need to complain, we will do everything possible to ensure your complaint is dealt with quickly and fairly.

For more information see the Green Flag complaints procedure.