It’s up to us to keep your information safe.
This section explains how we’ll use your details.
Why we need your information
We need information from you to give you a quote and manage your policy, including sorting out any claims.
The information we keep about you includes your transactions with us, and anything that we’re told about you by other organisations or businesses.
We’ll only collect the information needed to give you the best service.
Sometimes, we might need to change the way we use your information. If it’s a big change, we’ll write to you. When we do, you’ll have 60 days to let us know if you don’t want the new changes to happen. If we don’t hear from you in that time, it’ll mean that you’re happy for us to go ahead.
Who we’ll share your information with
Green Flag is underwritten by U K Insurance Limited. When you give us your details, we’ll share them with our other brands, so we can give you the best products and services. You can see the full list at greenflag.com/privacy.
We might also need to share your details with some other businesses and organisations. These could include underwriters, credit reference firms, fraud prevention agencies, and companies that work with us, or you.
That’s so we can work out financial and insurance risks, recover debts, prevent crime, and improve our products and services.
We won’t share your information with anyone outside U K Insurance Limited unless we’ve got your permission, or we’re legally allowed to.
As part of this agreement with you, we can also transfer rights and obligations.
Where we transfer your information
If we need to work with suppliers outside the UK, we might need to transfer your information. If we do, we’ll make sure they keep your details just as safe as we do.
To comply with the law and help prevent crime, they might also need to share your information with law enforcement agencies and the authorities.
Dealing with other people
We’ll deal with your spouse or partner on your behalf as long as they’re named on your policy. If you’d like someone else to deal with us for you, let us know. If at any time you would prefer that we dealt only with you, just say.
Keeping you posted
From time to time, we’ll be in touch about special offers or products you might be interested in.
If you’d prefer that we didn’t, let us know. Call 0345 246 1558.
You can also write to Green Flag Data Protection, Churchill Court, Bromley BR1 1DP.
Seeing your information
You’ve got the right to see your information — you just need to make a ‘Subject Access Request’. Write to Green Flag Data Protection, Churchill Court, Bromley BR1 1DP. Remember to include your reference number. There might be a small admin fee.
Cutting down fraud
To help stop fraud, we might share or check information with other organisations, including the police. If we do, we’ll always follow the Data Protection Act 1988.
If any of the details we’ve got look like they might be false or wrong, we’ll record that.
We, and other agencies, might also use fraud prevention agencies anywhere in the world to help make decisions about whether to give you or people you live with insurance, credit, or other financial services. We might also use them to recover debts, and check people’s identities to help stop money laundering.
It’s important you make sure everything you tell us is right, because these records are checked when people apply for insurance, credit, or work.
We can give you the names and addresses of the agencies we use, if you’d like a copy of the information they have about you. Just write to Green Flag Data Protection, Churchill Court, Bromley, BR1 1DP. Remember to include your reference. There might be a small admin fee for some requests.